As many industries begin to slow down for a relaxing end to 2015, front line employees at hotels, residences, hospitals, private clubs, restaurants, catering companies and senior care facilities will be at work, around the clock, making sure the holidays are a wonderful time of year for their customers. Let's remember to thank them for the gracious service they provide as this is indeed the most wonderful time of the year for service excellence!
Q1 is filling up fast with 2016 customer service kick-offs! Contact me to schedule a private workshop.
My next public "Five Diamond" workshop is on Friday, March 11, 2016, from 9 a.m. to 1 p.m. at TUCC.
Click here for more information and to register!
Now it's time for you to sing my customer service carol with me - it is sure to be a classic for years to come! I would love to see your team singing the carol and even adding their own verses. Upload your video to my Facebook page and share your pride!